SHIPPING

STANDARD DISPATCH TIMEFRAME

Orders will be dispatched 1-2 days after orders are received.

Standard Shipping - Sent via Australia Post and should be with you within 3-5 business days

Express Shipping - Sent via Australia Post and should be with you within 1-3 business days

Please note these are estimates only; once your order has left our space it’s in the hands of the couriers to get it to you as soon as possible.

RETURNS

All products at Marci Wellness have been sourced from suppliers who uphold the highest quality and production standards.

If for any reason you’re dissatisfied with your purchase, we will gladly offer a store credit on all products returned to us within seven days of your receipt, provided they are returned in their original packaging, in an unopened and unused condition.

Please be aware that due to Australian hygiene regulations we cannot offer a refund, replacement or exchange on items returned in non-saleable condition.

To return an item please email our team at hello@marciwellness.com.au and someone will be in touch with you with further instructions.

Returns must be received by Marci Wellness within 7 days of the returns approval. Any refunds will be credited to the original method of payment.

Please note: The refund does not include any postage charges you may have incurred when purchasing or returning the product. We recommend using traceable mail when returning items, as any items not received by Marci Wellness will not be issued a refund.

We recommend to keep proof of postage until all items are returned and been refunded.

Marci Wellness is not responsible for individual reactions or irritations that any products may cause.

We encourage you thoroughly read the ingredients list on the product page on our website or on the products packaging to ensure the ingredients are safe for you to use.